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RECIPES:

Where can I find recipes for Monin products?

Delicious and easy recipes are included on each Monin bottle.

For additional recipes, we have a library with thousands to select from on Monin.ca. Just click on the ‘Recipes’ tab to begin your search or use the Advanced Search feature here.

What Monin products are Gluten Free?

Our Premium Syrups, including Sugar Free, Concentrates, Organics, Zero Calorie Natural Flavourings and Sweeteners as well as our Fruit Purées, Sauces and Fruit Smoothie are Gluten Free.

What Monin Products are non-GMO?

Our Premium Syrups, including Sugar Free, Concentrates, Organics, Zero Calorie Natural Flavourings and Sweeteners as well as our Fruit Purées, Sauces and Fruit Smoothie Mixes are non-GMO.

PRODUCTS INGREDIENTS:

Do any Monin flavours contain caffeine?

Monin Espresso Syrup, Cold Brew Coffee Concentrate, and Iced Coffee Concentrate contain real coffee extracts, so they do contain caffeine. The amount is generally equal to or lower than one would expect to consume in an average size cup of regular coffee or espresso-based beverage. The amount of caffeine per suggested serving size of these Monin products is listed below.
Espresso Syrup - 2.1 mg/1 oz.

Cold Brew Coffee Concentrate - 80 mg/1 oz.

Iced Coffee Concentrate - 74 mg/1 oz.

Sugarcane Cola Syrup contains less than 1 mg/1 oz. serving. This minimal amount of caffeine is due to the kola nut extract it contains.

Monin Tea Concentrates contain less than 1 mg/1 oz. serving. This minimal amount of caffeine is due to the tea these concentrates contain.

Do any Monin flavours contain nut allergens?

Yes, the following Monin products contain nut allergens. Please see specific product page for details.

Toffee Nut Syrup

Sugar Free Hazelnut Syrup

Coconut Purée

Piña Colada Fruit Smoothie Mix

Allergens are handled following strict FDA guidelines and internal HACCP (Hazard Analysis of Critical Control Points) program.

Please contact us directly for any additional allergen-related questions.

Current formulas of the following products are considered allergen-free and do NOT contain nut allergens.***

***WARNING: Product formulas change from time to time. Product back labels contain allergen information if applicable and are the most accurate source for ingredient information. Always check the physical label of the bottle in hand before consuming if allergy concerns exist.

Do Monin flavours contain any dairy ingredients?

Monin Syrups (including Premium, Organic, Sweeteners, Zero Calorie Natural Flavourings and Sugar Free Syrups ), Fruit Purées, Beverage Concentrates and Fruit Smoothie Mixes do not contain dairy ingredients.
Monin Dark Chocolate Sauce does not contain dairy ingredients, while all other Monin Gourmet Sauces do contain dairy ingredients. Natural Frappé Bases do contain dairy ingredients.

How are Monin Sugar Free flavours sweetened?

Monin Sugar Free Syrups are sweetened with a proprietary blend of sucralose and erythritol (an all-natural sugar substitute derived from plant sources). This combination of sweeteners provides clean, true flavour without the metallic aftertaste sometimes noticeable with other sugar free products.

Monin Zero Calorie Natural Flavourings are sweetened with an exclusive blend of natural sweeteners.

Monin Sugar Free Dark Chocolate Sauce is sweetened with maltitol, sorbitol and sucralose as sweeteners

Concentrated Flavours and Monin Cold Brew Coffee Concentrate do not contain sugar or sweeteners.

How often are the labels and product information updated on the site?

The answer is as follows: Monin strives to ensure that the most up to date product information is available to you online. Please note that occasionally the information on received product may vary from what is shown on the website, due to manufacturing changes and quality assurance. Always check the physical label to verify nutritional information for the actual product you have received. If you have any questions or concerns, please reach out to us by phone at 1 (855) 352-8671 or by e-mail at support@help.monin.com.

What is the sugar in Monin flavours?

All Monin Syrups and Tea Concentrates - pure cane sugar

Monin Organic Syrups - organic evaporated cane juice

Monin Sauces - granulated sugar

Monin Fruit Purées - granulated sugar

and Monin Organic Agave Nectar - organic agave nectar

Monin Fruit Smoothie Mixes - granulated sugar

Monin Honey Sweetener - pure honey

We do not use high-fructose corn syrup (HFCS) in any of our flavours

QUALITY STANDARDS

What are Monin's quality standards?

The goal at Monin Gourmet Flavourings is to produce the finest products available anywhere. In order to reach our goal, we implement rigorous procedures that ensure top quality at every stage of ingredient sourcing and production. Monin manufactures its products under a Hazard Analysis of Critical Control Points (HACCP) operating plan and Good Manufacturing Practices (GMP) to minimize the risk of illness or injury.

Monin Inc. is SQF Certified which is part of the Global Food Safety Initiative (GFSI) that was established to ensure confidence in the delivery of safer food to consumers, while continuing to improve food safety supply chain management. Under this global food safety standard, Monin’s worldwide commitment focuses on the safety and quality of its products, manufacturing, storage, and distribution. GFSI-benchmarked food safety standards include: Safe Quality Food (SQF) and British Retail Consortium (BRC).

Additional auditing is conducted by the Kosher Supervision of America (KSA) and Islamic Food and Nutrition Council of America (IFANCA) to certify products Kosher and Halal. Quality Assurance International (Q.A.I.) certifies the plant for handling Organic products in accordance with the National Organic Program (NOP).

LIFESTYLE QUESTIONS

Are Monin products Vegan?

At Monin, we pride ourselves on creating exceptional flavourings, sauces, purées, and fruit smoothie mixes. All of our products are made with the highest quality ingredients, and the majority are clean label, free from artificial flavours, colors, preservatives, and sweeteners. While we do not use animal-derived ingredients in most of our product categories (our sauces do contain dairy), some of the sugar used in our products is not vegan. Our long-term goal is to retain a sugar supplier whose processing meets vegan requirements. Until then, by the strictest definition, some of our products (including our premium syrups) are unsuitable for vegans.

Please note that the following products are still considered vegan:

Are Monin flavors Halal?

The majority of Monin flavours are Halal in accordance with the rules set forth by Ifanca (Halal-food certification organization). Please contact us for a complete listing.

Are Monin flavours Kosher?

Yes, all Monin flavours are certified Kosher.

SHELF LIFE AND STORAGE

Do Monin flavours need to be refrigerated?

Almost all of Monin products do not require refrigeration. Refrigeration is recommended for

Monin Desert Pear® Syrup

in order to preserve its bright color.

Monin Fruit Smoothie Mixes & Monin Homecrafted Cocktail Mix must be refrigerated after opening.

What is the shelf life of opened Monin flavours?

Shelf life after opening varies depending on storage conditions and whether a pump is used. Store Monin products at normal room temperature - between 65-80⁰F/ 18-27⁰C. Avoid high humidity, direct heat and sunlight as much as possible. If using pumps, use the pump capper or cover pumps with foil overnight to prevent mold from entering through pump opening.

When stored in a dry, clean location at a temperature of 65-80°F, the shelf life after opening and with the cap on will be 90-180 days.

When stored in a dry, clean location at a temperature of 65-80°F, the shelf life when using a pump or pour spout will be 30-60 days. (Product and pump must not be exposed to any moisture.)

What is the unopened shelf life of Monin flavours?

When stored in a dry, clean location at a temperature of 65-80°F, the shelf life of unopened Monin products will be as stated on the package.

The following information pertains to the given shelf life at the time of production:

Monin Syrups in 750 mL glass bottles: 36 months (except Lime , Lemon and Orange : 24 months)
Monin Syrups in 1 Liter plastic bottles: 18 months (except Pumpkin Spice : 24 months, Lemongrass : 12 months, Desert Pear® : 6 months)
Monin Syrups in 50 mL glass bottles: see bottle
Monin Sugar Free Syrups and Zero Calorie Natural Flavourings in 750 mL glass and 1 Liter plastic bottles: 18 months
Monin Organic Syrups in 750 mL glass bottles: 18 months
Monin Gourmet Sauces in 64 oz. bottles: 12 months
Monin Gourmet Sauces in 12 oz. bottles: 18 months
Monin Fruit Smoothie Mixes in 46 oz. cartons: 12 months
Monin Sweeteners in 750 mL glass bottles: 36 months
Monin Sweeteners in 1 Liter plastic bottles: 18 months
Monin Beverage Concentrates in 750 mL glass bottles: 36 months
Monin Beverage Concentrates in 1 Liter plastic bottles: 18 months (except Cold Brew Coffee Concentrate : 12 months)
Monin Real Fruit Purées in 1 Liter plastic bottles: 18 months
Monin Concentrated Flavours in 375 mL plastic bottles: 18 months
Monin Beverage Boosts in 1L plastic bottles: 18 months

Where is the expiration date located on the Monin flavour bottle?

The expiration date is printed on the neck of the Monin product bottle (e.g. “EXP 07/12”) for all Monin products except 50 mL sample bottles and 12 oz. Sauces. The 50 mL sample bottles display the expiration date on the label. 12 oz. Monin Sauces display the expiration date on the cap.

ACCESSORIES

How do you care for Monin pumps?

We suggest that syrup, sauce, concentrated flavour and purée pump openings are covered to protect the product from insects, fermentation and mold. Monin 1L and 750ml syrup pumps can be covered with the black protector that comes with the pump. For all other pumps this can be done with plastic wrap or foil.
When changing pumps, we recommend that the bottle opening is covered to protect the product from insects and environmental contaminants.
We do not suggest the washing of pumps as this could contaminate the product with detergent or water if the pumps are not completely dried or could result in flavour transfer if the pumps are reused on differing flavours.
When reusing a pump or cap make sure it is from the same flavour so there is no flavour transfer.
Pumps can be reused for an indefinite period with the same flavour as long as there is no contamination or spoilage.
The solid content in Monin sauces may cause the pumps to clog over time. We suggest replacing the pump and ensuring that the pump is used frequently.

How much product does a Monin pump dispense?

Monin offers specially designed and calibrated pumps based on the product.
Syrup pumps dispense ¼ fl. oz. per pump
Fruit Purée pumps and Sauce pumps dispense ½ fl. oz. per pump
Concentrated Flavour pumps (each 375mL bottle comes with a fitted pump) delivers 3mL (1/10th oz.) per pump

To view our pumps and pourers, please visit the Accessories Page .

How do I use my pump for the first time?

Wash hands.
Assemble the pump by inserting the plastic straw into the base of the pump (no need to wash or rinse pump).
Unlock the pump by turning the spout counterclockwise. (You will see the word “Open” with an arrow on the top to direct you.)
Insert pump in bottle.
Force the threaded cap of the pump to line up with the top of the bottle.
Press down on the pump cap as you thread it on clockwise.
To prime the pump, press down a couple times.
Once primed, each full depression will yield the appropriate dosage increment

Should I wash my pump?

When using a pump, we suggest that the opening is covered to protect the product from insects, fermentation and mold.
A black cap is provided with every pump.
We do not suggest the washing of pumps as this could contaminate the product.
When reusing a pump or cap make sure it is from the same flavour so the product is not contaminated.
Pumps can be reused for an indefinite period with the same flavour as long as there is no contamination or spoilag

TROUBLESHOOTING

The milk is curdling when I add certain flavours. Why?

Just like mixing lemon juice with milk will cause curdling, mixing some naturally tart Monin Syrups with milk (especially hot milk) may not be recommended.

If a flavour is really tart in nature (e.g. lemon, lime, orange, pomegranate) the corresponding syrup will usually not be recommended with dairy products.

French Raspberry Syrup and Candied Orange Syrup are tart flavours that have been specially formulated to work well with dairy ingredients.

Try mixing 1/4 oz. of Vanilla or French Vanilla Syrup with the tart flavouring before adding any milk product. This sometimes works to balance the acidity level and prevent curdling from occurring, without changing the overall taste profile drastically.

For additional questions, feel free to contact us at support@help.monin.com or at 800-966-5225

Why is there a ring/sediment on the inside of a Monin fruit syrup bottle?

This may be caused by any naturally occurring fruit oils, pulp or pectin contained in the Monin fruit syrup. This should dissolve once shaken and is not a cause of concern. For any remaining questions, please contact Customer Service at support@help.monin.com or at 800-966-5225

FINDING MONIN PRODUCTS

Where/How can I buy Monin products outside of the US?

All orders placed on the Monin.com/us site are for delivery only in the contiguous United States. NO export documentation will be provided unless the product is purchased directly through the MoninExport Department. For an inquiry outside of the US, please see the contact information below and our team will get back to you within 24-48 hours.

Latin and South America: export@monin.com

Greater China: enquiries-china@monin.com

Europe, Middle East, India, Africa: export-france@monin.com

Asia, Australia: enquiries-asia@monin.com

ENVIRONMENT

Are Monin flavour bottles and packaging materials recyclable?

Yes, all Monin product bottles and packaging materials are recyclable where facilities exist. In 2009, we phased out polystyrene (the white foam material commonly used in shipping boxes – which is usually not recycled) with an environmentally friendly packaging option made of recycled wood pulp.

Learn More About Monin's Social Responsibility

ONLINE ORDERING

Can I split my order to ship to two different addresses?

We are unable to split orders. We only allow each order to arrive at one location at a time. However, you may choose to have a different shipping address than your billing address.

How can I get sample sizes of your products before I purchase the full-size bottles?

We offer flavour collections for purchase that include five 50ml sized bottles of Syrup, that includes a recipe card.

I want to buy a case of your syrup. Can I mix the flavours?

You must order a complete case of the same flavour in order to receive the discounted case price. Mixed cases do not qualify for the discounted case price.

What are the most popular Monin flavours?

We created a list of 10 Essential flavours. Please refer to the Products Home page on https://monin.us or click here to see our trending flavours

Can I return my products for a refund?

If you would like to request a refund or return, please reach out to our Customer Support team at support@help.monin.com with your request, and we will be happy to provide the best options for you.

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